Restaurants & Hospitality
People decide where to eat on a phone, in about ninety seconds.
Photos, timings, location, menu, reviews. If any one of those is missing or wrong, the decision goes to whoever has it right.
Context
A visual, immediate business
Hospitality is one of the few sectors where the digital presence is the product preview. The photo decides interest, the timings decide feasibility, and the reviews decide trust — usually in that order, usually in under two minutes.
The upside is that hospitality businesses generate excellent content daily. The work is usually about capturing it consistently and putting it where the decision is being made.
Where it breaks down
- Google shows the wrong timings, especially around holidays.
- The menu is a photo of a printed card that nobody can read on a phone.
- Great food, poorly lit photos.
- Table and event enquiries only by phone during service.
- A feed that goes quiet in the slow months, exactly when visibility matters most.
Our approach
How we approach it
Google done properly
Photos, timings, attributes and posts kept current — the highest-traffic surface you own.
A readable menu
Menu as real text on a page, so it loads fast and can be found in search.
Consistent social
A sustainable rhythm using your own photography, planned rather than improvised.
Bookings on WhatsApp
Table, party and catering enquiries in a chat instead of a missed call during service.
Occasion-led campaigns
Festivals, weekends and events promoted with enough lead time to matter.
Photo guidance
Practical direction on capturing better images with the phone you already have.
Where we usually start
Services that matter most in restaurants & hospitality
Listed in the order we would normally recommend them — though the free audit exists to check that against your actual situation.
Google Business Profile
Profile setup and optimisation — accurate information, correct categories, services, photos and posts.
ExploreSocial Media Management
Instagram and Facebook: strategy, content planning, creation, design, publishing, basic community management and performance review.
ExploreWebsites & Landing Pages
Business, service, travel and portfolio websites plus focused landing pages — designed around the enquiry, not the template.
ExploreWhatsApp Marketing
WhatsApp Business setup, click-to-WhatsApp campaigns, qualification, follow-up and broadcast messaging.
ExploreFAQs
Restaurants & Hospitality — common questions
Do we need a website if we are on delivery platforms?
Aggregators own the customer relationship and take a margin on every order. A website plus a strong Google profile gives you direct enquiries, table bookings and private events that never touch a platform commission.
Can you handle our photography?
Full production is not part of V1. What we do is give you practical direction on shooting better photos on a phone, and then design around the material you have — which for most kitchens is more than enough.
How do we get more reviews?
By asking real customers at the right moment. A structured review programme is on our roadmap rather than in V1, and we will never buy or generate reviews — it breaches Google's policies and your customers can usually tell.
Can WhatsApp handle table bookings?
It handles enquiries well — party sizes, timings, private events and catering. Your team confirms availability, which for most restaurants is more reliable than an automated system that does not know the floor.
Also serving
Other industries we work with
Free AI Digital Growth Audit
See where you stand in restaurants & hospitality.
A free AI-assisted review of your website, Google presence, social presence and enquiry journey — with the specific opportunities worth acting on first.
Prefer to talk first? Message us on WhatsApp — we will tell you straight away whether we can help.